Recording summary · January 2017
[2017-01-25] Why I got banned from selling on Ebay - How not to run a business! [npI3xFuPpDA]
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Overview
Daniel began selling on eBay using charity shop finds and bulk plastic watches and pens from Hong Kong, which brought low profits due to fees and defect refunds.
After Japanese magazines failed to attract any buyers, Daniel sourced Japanese knife sharpeners from Amazon Japan and resold them on UK eBay at double the purchase price.
An influx of orders depleted Amazon Japan's stock, and Daniel delayed customer refunds in anticipation of inventory replenishment, causing fulfillment delays, disputes, negative feedback, and intervention by eBay.
eBay issued refunds to buyers, charged Daniel's account with a negative balance, and permanently prohibited Daniel from selling; settling the balance failed to restore selling privileges, prompting Daniel to set up new accounts but ultimately abandon eBay to pursue selling on Amazon.
Themes
Early eBay reselling involving charity shop items and bulk goods imported from Hong Kong.
Reselling Japanese imports, including magazines and knife sharpeners sourced from Amazon Japan for UK eBay.
Order surges, stock depletion, fulfillment delays, and buyer disputes over withheld refunds.
Account penalties, negative balances, permanent selling bans on eBay, and the transition toward selling on Amazon.
Developments
Daniel sourced thrift shop goods and imported bulk pens and plastic watches from Hong Kong for sale on eBay.
Daniel attempted to sell Japanese magazines on eBay, achieved zero sales, and switched to reselling Japanese knife sharpeners purchased from Amazon Japan.
A surge in orders exhausted stock on Amazon Japan, leading Daniel to withhold refunds during restocking delays.
Customers initiated disputes and left negative feedback, leading eBay to issue refunds, add a negative balance to Daniel's seller fees, and ban Daniel permanently from selling.
Daniel paid the outstanding negative balance, configured replacement accounts and bank details, but chose to leave eBay completely and transition to selling on Amazon.
Uncertainties & gaps
Whether purchasing knife sharpeners from Amazon Japan to resell on UK eBay remains a viable strategy is uncertain.