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Recording

Amazon next day delivery fail

2016-02-02 · 6 min

internet_archive
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Provenance

Corpus release
release_e1034195a1190633b9003459
Date basis
retained_archive_metadata
Duration
6 min
Revisions
1

Public source listings

Transcript revisions

  1. rev_fd311dd9bfffaf5247e91b4c375fcb94Machine-generated and unreviewed; may be wrong; not a verified quotation.
    enraw_asractive97 segments

Transcript

en
  1. 0:00

    It says it's on its way.

    Segment details0:00–0:01 · rev_fd311dd9bfffaf5247e91b4c375fcb94_0
  2. 0:04

    Ordered 1st of February, dispatched 1st of

    Segment details0:04–0:07 · rev_fd311dd9bfffaf5247e91b4c375fcb94_1
  3. 0:07

    February, arriving today by 1 PM.

    Segment details0:07–0:10 · rev_fd311dd9bfffaf5247e91b4c375fcb94_2
  4. 0:11

    It's 2 minutes past 1. The postman just

    Segment details0:11–0:14 · rev_fd311dd9bfffaf5247e91b4c375fcb94_3
  5. 0:14

    came. He left a load of letters, but he

    Segment details0:14–0:17 · rev_fd311dd9bfffaf5247e91b4c375fcb94_4
  6. 0:18

    didn't have any parcels for us. And now

    Segment details0:18–0:21 · rev_fd311dd9bfffaf5247e91b4c375fcb94_5
  7. 0:21

    he's gone. Okay, so I'll wait until 2 PM,

    Segment details0:21–0:24 · rev_fd311dd9bfffaf5247e91b4c375fcb94_6
  8. 0:24

    and then if no one comes by 2 PM, I'll go

    Segment details0:24–0:26 · rev_fd311dd9bfffaf5247e91b4c375fcb94_7
  9. 0:27

    outside. It should be fine because I can

    Segment details0:27–0:30 · rev_fd311dd9bfffaf5247e91b4c375fcb94_8
  10. 0:31

    see the road from outside, so if any cars

    Segment details0:31–0:33 · rev_fd311dd9bfffaf5247e91b4c375fcb94_9
  11. 0:33

    come down, I'll be able to see them.

    Segment details0:33–0:36 · rev_fd311dd9bfffaf5247e91b4c375fcb94_10
  12. 0:38

    This is all he left, all this junk mail

    Segment details0:38–0:40 · rev_fd311dd9bfffaf5247e91b4c375fcb94_11
  13. 0:40

    stuff. There's no sorry we missed you

    Segment details0:40–0:43 · rev_fd311dd9bfffaf5247e91b4c375fcb94_12
  14. 0:44

    card. Nothing. Where's my

    Segment details0:44–0:47 · rev_fd311dd9bfffaf5247e91b4c375fcb94_13
  15. 0:47

    parcel? Toffee, do you know where my

    Segment details0:47–0:51 · rev_fd311dd9bfffaf5247e91b4c375fcb94_14
  16. 0:51

    parcel is?

    Segment details0:51–0:51 · rev_fd311dd9bfffaf5247e91b4c375fcb94_15
  17. 0:59

    There's a huge spider right here.

    Segment details0:59–1:01 · rev_fd311dd9bfffaf5247e91b4c375fcb94_16
  18. 1:05

    Why is it so sunny today? I can't even

    Segment details1:05–1:07 · rev_fd311dd9bfffaf5247e91b4c375fcb94_17
  19. 1:07

    see, it's like blinding.

    Segment details1:07–1:09 · rev_fd311dd9bfffaf5247e91b4c375fcb94_18
  20. 1:11

    Toffee, do you want to go outside?

    Segment details1:11–1:12 · rev_fd311dd9bfffaf5247e91b4c375fcb94_19
  21. 1:22

    That black cat— black cat's over there.

    Segment details1:22–1:24 · rev_fd311dd9bfffaf5247e91b4c375fcb94_20
  22. 1:25

    It just ran away. Oh,

    Segment details1:25–1:28 · rev_fd311dd9bfffaf5247e91b4c375fcb94_21
  23. 1:30

    hope he's not gonna beat up Toffee.

    Segment details1:30–1:32 · rev_fd311dd9bfffaf5247e91b4c375fcb94_22
  24. 1:34

    You know that black cat, the stray cat in

    Segment details1:34–1:36 · rev_fd311dd9bfffaf5247e91b4c375fcb94_23
  25. 1:36

    the shed? It was right over— oh, there it

    Segment details1:36–1:38 · rev_fd311dd9bfffaf5247e91b4c375fcb94_24
  26. 1:38

    is. Don't know if you can see because it's

    Segment details1:38–1:41 · rev_fd311dd9bfffaf5247e91b4c375fcb94_25
  27. 1:51

    So it's 4 PM, still no sign of the parcel.

    Segment details1:51–1:54 · rev_fd311dd9bfffaf5247e91b4c375fcb94_26
  28. 1:56

    Uh, I don't know if it's going to come

    Segment details1:56–1:57 · rev_fd311dd9bfffaf5247e91b4c375fcb94_27
  29. 1:58

    today. It says on the order tracking

    Segment details1:58–2:02 · rev_fd311dd9bfffaf5247e91b4c375fcb94_28
  30. 2:02

    that it's on its way and it's going to

    Segment details2:02–2:05 · rev_fd311dd9bfffaf5247e91b4c375fcb94_29
  31. 2:05

    arrive today by 1 PM. Well, it's already 4

    Segment details2:05–2:08 · rev_fd311dd9bfffaf5247e91b4c375fcb94_30
  32. 2:08

    PM and there's no sign. And I looked on

    Segment details2:08–2:11 · rev_fd311dd9bfffaf5247e91b4c375fcb94_31
  33. 2:11

    the Royal Mail website and it says, uh,

    Segment details2:11–2:14 · rev_fd311dd9bfffaf5247e91b4c375fcb94_32
  34. 2:14

    it says it's on its way,

    Segment details2:14–2:16 · rev_fd311dd9bfffaf5247e91b4c375fcb94_33
  35. 2:17

    but I don't know. It's already 4 PM.

    Segment details2:17–2:20 · rev_fd311dd9bfffaf5247e91b4c375fcb94_34
  36. 2:20

    Usually the postman doesn't come a second

    Segment details2:20–2:22 · rev_fd311dd9bfffaf5247e91b4c375fcb94_35
  37. 2:27

    so I don't think it's gonna come today.

    Segment details2:27–2:29 · rev_fd311dd9bfffaf5247e91b4c375fcb94_36
  38. 2:29

    It's just so annoying because I selected

    Segment details2:29–2:32 · rev_fd311dd9bfffaf5247e91b4c375fcb94_37
  39. 2:33

    next-day delivery on the checkout and it

    Segment details2:33–2:35 · rev_fd311dd9bfffaf5247e91b4c375fcb94_38
  40. 2:35

    said It's guaranteed delivery for today,

    Segment details2:35–2:37 · rev_fd311dd9bfffaf5247e91b4c375fcb94_39
  41. 2:38

    and when you're told it's guaranteed

    Segment details2:38–2:41 · rev_fd311dd9bfffaf5247e91b4c375fcb94_40
  42. 2:41

    delivery, you kind of expect it's going to

    Segment details2:41–2:42 · rev_fd311dd9bfffaf5247e91b4c375fcb94_41
  43. 2:42

    be guaranteed delivery. And when it

    Segment details2:42–2:44 · rev_fd311dd9bfffaf5247e91b4c375fcb94_42
  44. 2:45

    doesn't come on the day, you just get

    Segment details2:45–2:47 · rev_fd311dd9bfffaf5247e91b4c375fcb94_43
  45. 2:47

    disappointed and angry. Kind of feel a bit

    Segment details2:47–2:51 · rev_fd311dd9bfffaf5247e91b4c375fcb94_44
  46. 2:51

    frustrated. I suppose it's not really a

    Segment details2:51–2:53 · rev_fd311dd9bfffaf5247e91b4c375fcb94_45
  47. 2:53

    big deal. If it comes tomorrow, it's fine.

    Segment details2:53–2:56 · rev_fd311dd9bfffaf5247e91b4c375fcb94_46
  48. 2:56

    If it comes on Thursday, that's not fine

    Segment details2:56–2:59 · rev_fd311dd9bfffaf5247e91b4c375fcb94_47
  49. 2:59

    because I have to go out. So hopefully,

    Segment details2:59–3:02 · rev_fd311dd9bfffaf5247e91b4c375fcb94_48
  50. 3:03

    I don't know, there's a small chance he'll

    Segment details3:03–3:06 · rev_fd311dd9bfffaf5247e91b4c375fcb94_49
  51. 3:06

    come today in the next hour or 2. I hope

    Segment details3:06–3:11 · rev_fd311dd9bfffaf5247e91b4c375fcb94_50
  52. 3:11

    I don't miss the delivery man when I'm

    Segment details3:11–3:12 · rev_fd311dd9bfffaf5247e91b4c375fcb94_51
  53. 3:12

    outside. I mean, my house is over there,

    Segment details3:12–3:15 · rev_fd311dd9bfffaf5247e91b4c375fcb94_52
  54. 3:16

    so if, if a car comes down the driveway,

    Segment details3:16–3:19 · rev_fd311dd9bfffaf5247e91b4c375fcb94_53
  55. 3:19

    I can see it. But sometimes they park

    Segment details3:19–3:22 · rev_fd311dd9bfffaf5247e91b4c375fcb94_54
  56. 3:22

    their car opposite the road and then they

    Segment details3:22–3:24 · rev_fd311dd9bfffaf5247e91b4c375fcb94_55
  57. 3:24

    walk down. If they do that, I'm not sure

    Segment details3:24–3:26 · rev_fd311dd9bfffaf5247e91b4c375fcb94_56
  58. 3:27

    if I can hear the doorbell. The doorbell's

    Segment details3:27–3:29 · rev_fd311dd9bfffaf5247e91b4c375fcb94_57
  59. 3:29

    quite loud, but from out here I

    Segment details3:29–3:32 · rev_fd311dd9bfffaf5247e91b4c375fcb94_58
  60. 3:32

    don't think you can hear it. So

    Segment details3:32–3:36 · rev_fd311dd9bfffaf5247e91b4c375fcb94_59
  61. 3:36

    irritating. So it's half past 5 now,

    Segment details3:36–3:39 · rev_fd311dd9bfffaf5247e91b4c375fcb94_60
  62. 3:39

    nothing came. I sent an email to Amazon,

    Segment details3:39–3:42 · rev_fd311dd9bfffaf5247e91b4c375fcb94_61
  63. 3:42

    they just said that sometimes the

    Segment details3:42–3:46 · rev_fd311dd9bfffaf5247e91b4c375fcb94_62
  64. 3:46

    next-day delivery fails to be delivered

    Segment details3:46–3:48 · rev_fd311dd9bfffaf5247e91b4c375fcb94_63
  65. 3:49

    next day and that I

    Segment details3:49–3:52 · rev_fd311dd9bfffaf5247e91b4c375fcb94_64
  66. 3:53

    should Uh, allow for an extra

    Segment details3:53–3:56 · rev_fd311dd9bfffaf5247e91b4c375fcb94_65
  67. 3:56

    day or 2 to let the package arrive. So

    Segment details3:56–3:59 · rev_fd311dd9bfffaf5247e91b4c375fcb94_66
  68. 4:00

    sorry guys, no Sony A5100 unboxing

    Segment details4:00–4:04 · rev_fd311dd9bfffaf5247e91b4c375fcb94_67
  69. 4:04

    today. I guess we'll do

    Segment details4:04–4:07 · rev_fd311dd9bfffaf5247e91b4c375fcb94_68
  70. 4:08

    it tomorrow if it turns up. It still says

    Segment details4:08–4:10 · rev_fd311dd9bfffaf5247e91b4c375fcb94_69
  71. 4:10

    on tracking arriving today by 1 PM.

    Segment details4:10–4:14 · rev_fd311dd9bfffaf5247e91b4c375fcb94_70
  72. 4:15

    A load of bollocks. And before it said

    Segment details4:15–4:18 · rev_fd311dd9bfffaf5247e91b4c375fcb94_71
  73. 4:18

    latest update Monday. 2nd of February,

    Segment details4:18–4:20 · rev_fd311dd9bfffaf5247e91b4c375fcb94_72
  74. 4:21

    left carrier facility. Now, now that

    Segment details4:21–4:24 · rev_fd311dd9bfffaf5247e91b4c375fcb94_73
  75. 4:24

    update has disappeared, and now it just

    Segment details4:24–4:26 · rev_fd311dd9bfffaf5247e91b4c375fcb94_74
  76. 4:26

    says latest update Monday 1st of February,

    Segment details4:26–4:29 · rev_fd311dd9bfffaf5247e91b4c375fcb94_75
  77. 4:29

    parcel arrived at carrier facility.

    Segment details4:29–4:31 · rev_fd311dd9bfffaf5247e91b4c375fcb94_76
  78. 4:33

    So I don't know what's going on there.

    Segment details4:33–4:34 · rev_fd311dd9bfffaf5247e91b4c375fcb94_77
  79. 4:39

    So nothing really happened today. I waited

    Segment details4:39–4:42 · rev_fd311dd9bfffaf5247e91b4c375fcb94_78
  80. 4:43

    all day for the delivery, then I Just did

    Segment details4:43–4:45 · rev_fd311dd9bfffaf5247e91b4c375fcb94_79
  81. 4:46

    what I always do.

    Segment details4:46–4:46 · rev_fd311dd9bfffaf5247e91b4c375fcb94_80
  82. 5:12

    Look, I cut off the mouth.

    Segment details5:12–5:14 · rev_fd311dd9bfffaf5247e91b4c375fcb94_81
  83. 5:18

    Oh, the— oh, the wool coming out. I cut

    Segment details5:18–5:21 · rev_fd311dd9bfffaf5247e91b4c375fcb94_82
  84. 5:21

    off the mouth. Yeah, the wool coming out.

    Segment details5:21–5:25 · rev_fd311dd9bfffaf5247e91b4c375fcb94_83
  85. 5:26

    No,

    Segment details5:26–5:26 · rev_fd311dd9bfffaf5247e91b4c375fcb94_84
  86. 5:30

    look, it used to have this. Why you cut it

    Segment details5:30–5:33 · rev_fd311dd9bfffaf5247e91b4c375fcb94_85
  87. 5:33

    off? Don't like it.

    Segment details5:33–5:35 · rev_fd311dd9bfffaf5247e91b4c375fcb94_86
  88. 5:37

    They look nicer.

    Segment details5:37–5:39 · rev_fd311dd9bfffaf5247e91b4c375fcb94_87
  89. 5:43

    I still got the ears.

    Segment details5:43–5:44 · rev_fd311dd9bfffaf5247e91b4c375fcb94_88
  90. 5:58

    Oh, so Amazon actually refunded

    Segment details5:58–6:02 · rev_fd311dd9bfffaf5247e91b4c375fcb94_89
  91. 6:02

    me £9. For the next-day delivery postage,

    Segment details6:02–6:04 · rev_fd311dd9bfffaf5247e91b4c375fcb94_90
  92. 6:05

    which is pretty good. And they sent me a

    Segment details6:05–6:06 · rev_fd311dd9bfffaf5247e91b4c375fcb94_91
  93. 6:07

    big long email saying that they're sorry

    Segment details6:07–6:09 · rev_fd311dd9bfffaf5247e91b4c375fcb94_92
  94. 6:09

    and a loyal customer like me shouldn't

    Segment details6:09–6:11 · rev_fd311dd9bfffaf5247e91b4c375fcb94_93
  95. 6:11

    have to go through this. So I'm pretty

    Segment details6:11–6:15 · rev_fd311dd9bfffaf5247e91b4c375fcb94_94
  96. 6:15

    happy. Amazon customer service is always

    Segment details6:15–6:18 · rev_fd311dd9bfffaf5247e91b4c375fcb94_95
  97. 6:18

    really good.

    Segment details6:18–6:18 · rev_fd311dd9bfffaf5247e91b4c375fcb94_96